Returns and Refunds Policy

Thank you for shopping at Sacred Heart Gifts & Apparel.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product for a store credit.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By phone number: 845-621-7777
  • By email: Sacredheartevents@gmail.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

Sacred Heart Gifts & Apparel
926 US 6
Mahopac NY 10541

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sacred Heart Gifts & Apparel.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Custom Items

he following items CANNOT be returned:

  • Special Orders
  • Engraved Items

Orders for personalized items cannot be returned, unless it was a mistake on our part.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 845-621-7777
  • By email: Sacredheartevents@gmail.com