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Shipping & Returns

RETURN POLICY 

Thank you for your purchase! We Hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. 

 

RETURNS

All returns for regular items must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached. 

For Clothing returns, must be returned within three (3) days.

RETURN PROCESS 

To return an item, please email customer service at sacredheartevents@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: 

Sacred Heart Gifts & Apparel 

ATTN: Returns

RMA# 

926 Route 6 

Mahopac, NY 10541 

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

Final-Sale Price and Clearance Items are not able to be returned or exchanged.

Orders for personalized items cannot be returned, unless it was a mistake on our part. 

 

 

 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS

The following items CANNOT be returned: 

  • Special Orders
  • Engraved Items

For defective or damaged products, please contact us at the customer service number below to arrange a refund of exchange. 

 

Please Note 

  • Sales Items are FINAL SALE and cannot be returned.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

(845) 621-7777

sacredheartevents@gmail.com

 

 

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